Your wellbeing is our priority. Betty Casino is committed to promoting responsible gaming and providing support for those who need it.
Our Commitment to Responsible Gaming
At Betty Casino, we believe that gaming should be entertaining and fun. While the majority of our players enjoy gaming responsibly, we recognize that for some individuals, gaming can become problematic. We are committed to providing a safe gaming environment and supporting responsible gaming practices.
As a licensed operator in Ontario, we adhere to strict responsible gaming standards set by the Alcohol and Gaming Commission of Ontario (AGCO). We provide tools, resources, and support to help you stay in control of your gaming activity.
Your Gaming Control Tools
Control how long you play with customizable session time limits
Set daily, weekly, or monthly deposit limits to manage your spending
Receive periodic reminders about your gaming session duration
Take a break with temporary or permanent self-exclusion options
Warning Signs of Problem Gaming
It's important to recognize the warning signs of problem gaming. If you or someone you know is experiencing any of the following, it may be time to seek help:
- Spending more money than you can afford on gaming
- Gaming interfering with work, education, or personal relationships
- Borrowing money or selling possessions to fund gaming
- Feeling anxious, irritable, or restless when not gaming
- Repeatedly trying to win back losses (chasing losses)
- Lying to others about the extent of your gaming activity
Take a Self-Assessment
Not sure if your gaming habits are healthy? Taking a self-assessment can help you understand your relationship with gaming. We recommend using the following tools:
- The Responsible Gambling Council's online self-assessment tool
- The Problem Gambling Severity Index (PGSI)
- Talk to our customer support team about responsible gaming resources
Getting Help and Support
If you're concerned about your gaming habits or need support, help is available. These organizations provide free, confidential assistance:
Free and confidential health services information for people in Ontario
Leading Canadian organization dedicated to problem gambling prevention
Fellowship of men and women who share their experiences to solve gambling problems
Preventing Underage Gaming
Betty Casino has a zero-tolerance policy for underage gaming. All players must be 19 years of age or older to create an account and play. We employ strict age verification measures, including:
- Government-issued ID verification during registration
- Regular monitoring and auditing of player accounts
- Collaboration with regulatory authorities to prevent underage access
- Educational resources for parents about online gaming safety
Need Immediate Support?
If you need help right now, please reach out to one of the support organizations listed above. Our customer support team is also available 24/7 to assist you with account controls and responsible gaming tools.